Shipping Policy

At Urban Elite Store we are committed to delivering your orders quickly and safely.

Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Pakistan: Estimated delivery time is 3–5 business days

Shipping Charges

• Shipping charges are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available on selected products or promotional offers.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable).

Delays

• Delivery times are estimates and may be affected by weather conditions, courier delays, customs processing, or other unforeseen circumstances.
• We are not responsible for delays caused by third-party shipping carriers.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• We are not liable for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

• If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.
• We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 urbanelitestores@gmail.com
📞 +92 328-6030004
📍 Sindu Town Street #1 Near Model Bazar Faisalabad